Case Studies

Engagements in their own words.

A consistent format, problem, solution, outcome, across retail, FMCG and hospitality clients.

Case 01 · Retail · E-commerce

An online store built for reach beyond the storefront.

Problem: Sales were limited to walk-in customers at a single location, with no way to reach buyers across Malawi.
Solution: We launched a branded online store with product catalogue, order management and integrated checkout, designed to be run by a small team.
Outcome: WatchGalore 265 now sells watches and men's essentials online, reaching customers well beyond the physical store.

Case 02 · FMCG · Multi-branch Operations

A centralized system across branches with real-time reporting.

Problem: Each branch tracked sales and stock independently, leaving management without a single, current view of the business.
Solution: We built a centralized operations platform connecting every branch, with live dashboards for sales, stock movement and daily performance.
Outcome: Leadership now sees branch performance in real time and can act on the same day, not at month-end.

Case 03 · Hospitality · Restaurant

Real-time inventory, sales, expenses and restaurant ordering.

Problem: Inventory, expenses and orders lived across notebooks and disconnected tools, making daily reconciliation slow and error-prone.
Solution: We deployed an integrated system covering live inventory, sales capture, expense records and an in-restaurant ordering workflow.
Outcome: Stock, takings and expenses now reconcile in real time, and order flow from table to kitchen is fully digital.

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